Celebrating our Champion!
At Medigold Health, we believe that building a positive workplace culture is key to creating a happy and engaged workforce, and that’s why, two years ago, we developed our Genetic Code, the company values that encapsulate the high standards that we set for ourselves, both in terms of the way we work and of how we look after our customers and our people.
We also introduced our Code Champion initiative, to celebrate those individuals within our business who regularly demonstrate the qualities that our Genetic Code promotes and recognise them for their amazing efforts.
Throughout the year, our employees have the opportunity to nominate a fellow colleague as their monthly Code Champion, with the winning nominee announced through our company intranet and awarded a prize or the opportunity to attend an exclusive event.
Every Code Champion will also be shortlisted for our prestigious Mark Vickers Champion of Champions Award, named in honour of our late Chief Operations Officer, who embodied our Genetic Code in everything he did.
With all the votes now in and our Champion of Champions for 2021 due to be revealed by our Board this week, we thought we’d catch up with our 2020 winner, Client Relationship Manager Brandon Cattrall, to find out what the experience has meant to him.
What makes a champion?
Brandon was originally selected as one of our monthly Code Champions after receiving a large number of nominations from fellow colleagues, who praised his efforts in helping to boost morale and bring people across the business together during the first lockdown in 2020 by organising and running a weekly company-wide Zoom quiz.
However, when presenting Brandon with his Champion of Champions trophy and prize this time last year, Medigold Health CEO Alex Goldsmith also highlighted his genuine passion for his role, the pride he takes in his work and his willingness to always go the extra mile as additional reasons for awarding him the accolade.
A worthy winner indeed!
First, congratulations Brandon on being the reigning Champion of Champions! Can you tell us a bit about yourself and how long you’ve worked for Medigold Health?
I joined Medigold Health nearly three and half years ago now and I’ve held several positions during my time here. I started as a Customer Service Adviser and subsequently progressed to Team Leader and Trainer, before being promoted to my current role as a Client Relationship Manager. I now manage and review multiple accounts for our construction and manufacturing clients, working with our internal teams to ensure the smooth running of the contracts and supporting our customers to get the best from our services.
What do you like most about your job?
I enjoy the variety. I get to deal with so many different people on a daily basis about a whole range of issues, and the sheer unpredictability of the queries and questions I receive from our clients from one day to the next makes the job seem constantly fresh and exciting. One hour I could be meeting with a brewery to discuss their health surveillance needs and the next I could be on a conference call with four other partner providers mapping out how best we can work together to look after a particular customer’s account and ensure their health and wellbeing needs are being met.
In your own words, what does Medigold Health’s Code Champion scheme and Champion of Champions Award mean to you?
I think they both offer an amazing incentive to Medigold Health’s employees and help our colleagues to feel more part of the company. I’ve seen people nominated for the Code Champion award for a diverse range of reasons, whether it be being a great manager, volunteering their time to run a social activity that brings people together or going the extra mile to help their team complete a project on time. The common thread is that all of the nominees have gone above and beyond to support their colleagues or the wider business, and I think that’s why the awards scheme is so important; it means people feel recognised and appreciated for the effort and hard work they put in to help the company achieve its goals and inspires others to follow in their footsteps.
How did it feel when you found out you’d been named the Champion of Champions for 2020?
It was a huge surprise! I really wasn’t expecting it and was genuinely taken aback but it was amazing to learn I’d won, and I actually found out the week of my birthday, so it was an extra, very special present!
Knowing that the Award is dedicated to someone who is no longer with us but who was so much a part of the Medigold Health Family and whom I’ve heard such great things about, made winning it a real honour. I really think the Code Champion scheme is a great initiative and I hope that it will continue and go from strength to strength.
One final question, because we’re nosy! What do you enjoy doing in your spare time?
I’m a big gamer, a big fan of snooker (sorry, I know that will probably prompt a yawn from many of you!), and I love to bake (I was once the lucky recipient of a Paul Hollywood handshake, but sadly it was for my G&T-making skills rather than my baking). I also last year started a small empire of houseplants, all of whom I’ve named, and I love spending time with my cat, Matilda, who is just a big ol’ floof but keeps me busy and is a lot cuddlier than the plants!
Watch this space for news of which deserving Medigold Health team member has walked away with the top prize for 2021 very soon!
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