Management Referrals

Management referrals can help your company in a number of ways. This can include:

• Improved absence management in both long and short term cases.
• Enhanced employee wellbeing  with an improvement in morale and overall stress levels.
• Compliance with safety regulations and laws to reduce the risk of discrimination in the workplace.
• Simplified return to work processes, identifying necessary adjustments to help staff return safely.
• Productivity is improved with faster returns, lowering costs relating to sick pay.

Fast, simple and secure

Supporting you to get the best from our service, at every step

Referring employees at an early stage is key to reducing the risk of long-term absence. Our team of occupational health professionals are here to guide you, providing advice on:

• the benefits of using occupational health effectively and engaging employees with the process.
• when a referral is appropriate and how to articulate concerns on the referral form.
• managing more complex cases.

We also provide telephone advice and support on work rehabilitation, implementing phased return to work plans and how to act on recommendations made in occupational health reports.

Delivering the right clinical outcome every time

Our expert team of occupational health advisors review every referral to determine the most appropriate type of appointment to best assess the employee and deliver the most effective clinical outcome.

This approach allows us to provide reports that enable you to either completely resolve the situation that prompted the referral or at least move the situation forward, without the need for further review. This saves you time and money and ensures a positive occupational health experience for you and your employees.

We get it right first time – only 10% of referrals we handle require any further occupational health involvement, and only 12% of cases are re-referred.

Appointments to suit you

We offer a range of assessment options with our specialist occupational health physicians (doctors) and advisors (nurses):

• face to face appointments – we have over 60 clinics based throughout the UK, so we can book appointments at the most convenient location for you
• remote consultations – cost-effective and convenient, our remote consultations are conducted over the phone or via secure video-link, meaning we can offer earlier appointments and you don’t have to travel

Whatever your employees’ circumstances, you can be sure we will offer the right appointment for them.

Providing the practical, solution-focused advice you need

The aim of our occupational health reports is to equip you with the information you need to make informed decisions on how to manage employee sickness effectively.

Easy to read and interpret, our reports use clear, concise language and a structured format that covers:

• the underlying reasons behind the employee’s absence or performance issues, whether health or work-related, and how these affect them
• their fitness for work and whether any workplace adjustments or a phased return might aid an earlier return to work
• whether disability legislation is likely to apply
• additional support measures that may be helpful in preventing longer-term or future sickness absence

Our solution-focused recommendations help you identify how you can best support your employees to reduce the risk of any health issues negatively affecting their attendance and performance in future and enable them to perform at their best, to the ultimate benefit of both them and your business.